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Mail monitor & anchors

In System config → Agent control:

  1. Ensure the tenant has subscription or invite entitlement (except platform admin).
  2. Click Start mail_monitor.

Notes:

  • A global scheduler (about every minute) polls IMAP only for tenants that started monitoring, have entitlement, and enabled mail config.
  • After app restart or re-enabling monitor, polling uses the current time as anchormessages before the anchor are not processed (avoids re-running old mail).