What is monitored
- Mailbox: the enabled corporate IMAP inbox from mail settings.
- Flow: incremental fetch → dedupe by
Message-ID→ parse subject/body/attachment names → classify → extract project ID → update project and workflow. - Project ID: prefer subject, label-stripped body snippet, attachment filenames (e.g.
TXHSZYUK+ digits). Ask customers to put the project ID clearly in subject or filenames.